February 9, 2017 at 1:19 am #29176
I can’t seem to get any of the nightly builds to open on mac osx 10.6.8. Is this operating system too old to run the newer iterations of the software or could it be something I’m doing wrong/a different problem.
I’ve downloaded the zip file from the google drives mac page, unzipped it, but any time I attempt to start the program by clicking on the enclosed pencil application I am presented with a message to check with developer to make sure Pencil2d works with this version of Mac OSX.
Mac beta version runs fine on late 2007 macbook core2duo running 10.6.8
February 9, 2017 at 6:16 am #29177
Jose MorenoModerator106 pts
@bress Good evening. I’m afraid I can’t provide you with much technical support for MAC computers.
If you’d like we can open an issue on Github so one of the developers can see if there’s a way to solve this problem. It’s weird that this is happening though, since one of the strong points of these nightly builds is that they do work with MAC OSX machines from snow leopard onwards If I recall correctly, as opposed to the previous version.
This issue may also happen because Pencil2D is not being acknowledged by the OS as a “verified” app. So perhaps the OS is blocking Pencil2D on the premise that it might be potentially unwanted software, but that’s just a guess.
@scribblemaniac do you have some thoughts on this issue, if you find the time?
February 9, 2017 at 3:34 pm #29179
Thanks for the reply.
Interesting, yes it doesn’t really give me any other options to solve it on my end,just the message to check with developer and an option to send a report to Apple.
Unless it’s something obvious I’m not doing correctly.
February 10, 2017 at 4:07 am #29181
Sorry for the delay, I was unable to login yesterday. Anyway, this definitely sounds like a compatibility issue not any issue with what you’re doing. Here are a few things you can do:
– When you get the message, select the send report to Apple option, and it should come up with a dialog box that has a textbox full of diagnostic information. If you can copy the contents of that textbox here, that may be helpful. You don’t actually have to send it to Apple, you can cancel it from that dialog.
– Do you have an Intel or a PowerPC computer? It should say in the Apple Menu > About this Mac… popup.
Most likely your operating system is just too old for Pencil2d. The framework we used apparently dropped Snow Leopard support recently. If you are up for a challenge, you can probably compile on your computer to get it to work, it just depends on how much work you want to put into it and how good you are with computers.
February 14, 2017 at 1:55 am #29197
No worries. Thanks for the reply.
I haven’t had chance to get on to my computer of late, hopefully I’ll do it in the next few days and I’ll post the diagnostic info. I think I’m on an intel if my memory serves me, but again I’ll check and post it soon.
I don’t have to much experience, but if the instructions are clear enough I’d give it a go.
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